Shipping Policy

Jorja Emerson Centre
Head Office: 31 Queen Anne Street, London, W1G 9HX, United Kingdom
Email: hello@jorjaemersoncentre.com
Website: www.jorjaemerson.com

Overview

This website is operated by Jorja Emerson Centre.Throughout the site, the terms “we”, “us” and “our” refer to Jorja EmersonCentre. By visiting our site and/or purchasing a product or service from us,you agree to be bound by our Terms and Conditions, Privacy Policy, and theprovisions of this Shipping Policy.

Please review our full Terms and Conditions andPrivacy Policy for more detailed legal obligations and data handling practices.Your continued use of this site confirms your acceptance of these terms and anyfuture amendments.

UK Delivery – Royal Mail

We use Royal Mail for secure and reliable UKdeliveries.

Royal Mail will attempt delivery to the addressprovided at checkout.

If delivery is unsuccessful, the parcel may be held ata local Royal Mail delivery office or returned to us if not collected withinthe specified timeframe.

If a parcel is returned due to an incorrect address orfailure to collect, a re-delivery fee may apply.

UK Shipping Costs

Royal Mail Tracked 48 (2 Working Days Aim): £4.99

Free delivery on orders over £50

UK Order Cut-Off Times for Next Delivery

Monday, Tuesday, Wednesday, Friday: Order by 4:30pm

Thursday: Order by 6:30pm

Sunday: Order by 12:00pm for Monday dispatch

Next Delivery Exclusions (UK)

Next-day delivery is not guaranteed to the followinglocations due to logistical constraints:

§ Jersey

§ Guernsey

§ Northern Ireland

§ Remote areas of Scotland

Delivery to these areas may take up to 2 working daysor more.

Shipping to Ireland

Royal Mail (Approx. 7 Working Days): £9.99

Please note customs duties and local import chargesmay apply.

International Shipping (Outside the UK)

Royal Mail International: £20.00

Customs/import duties may apply depending on yourlocation and national regulations.

Ordering from Outside the UK

Before placing an order, please ensure the productsyou are purchasing comply with the regulations of your country.

Jorja Healthcare Ltd is not liable for parcels seizedby customs in destinations where importation of healthcare-related products isrestricted.

No refunds or replacements will be issued for itemsconfiscated by customs.

If a parcel is returned due to such restrictions or afailed delivery, we will refund the cost of the product(s) only. Shipping costsare non-refundable.

For any queries related to your purchase, pleasecontact our team on 0333 050 5088 or email us at hello@jorjaemersoncentre.com.